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Announcement Microsoft Teams webex guides

Announcing Safe Content Inspection by SphereShield

The necessity for Content Filters.

Sometimes security and compliance are just not enough to make sure that business runs smoothly. There is one aspect of communications that goes barely unnoticed and still is problematic on many levels. 

Users are, on a daily basis, sending videos and images that contain adult scenes, violence, racy content and other loathsome content. That triggers a problem that can have a severe personal and business impact.

Neither Microsoft or Webex offer the ability to detect that kind of content.

Also, detecting unsafe content is not defined by clear rules, mostly because it’s images and videos. Therefore addressing this need requires serious machine learning involved in both detection and avoiding false positives (labeling safe content as unsafe).

Companies deploying communication platforms such as Webex or MS Teams are therefore responsible for keeping the content safe for the users.

This necessity is universal and applies to small and big sized organizations alike and specially, educational institutions that deal with minors.

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Safe Content Inspection. What is it about?

AGAT is proud to introduce a new feature named Safe Content Inspection, available now for Microsoft Teams and Webex.

By leveraging complex AI detection algorithms, AGAT is able to offer the technology that giants like Google or Facebook are currently using to keep inappropriate content away from their platforms.

Safe Content Inspection inspects images -and soon videos- to detect unsafe content in the following categories: adult, spoof, medical, violence, and racy.

Our technology is able to detect in real-time for Webex and Teams the image content matching the categories set and take action of delete or notify on incidents identified.

SphereShield Safe Content Inspection blocks the inappropriate content raising flags with messages and pop-ups alerting the incident to the parties involved and/or the admin.

Watch the Demo

 

The piece to complete the security-compliance goals

SphereShield Safe Content Inspection was designed to help companies and organizations achieve a level of regulation and ethics needed to operate business as it should be done.

As of today we’re on the way to develop this feature further to include video inspecting and soon more UC platforms like Slack, Skype For Business and Zoom, so stay tuned for more updates.

If you would like to see a Free demo of Safe Content Inspection, just Contact Us for a Free Demo Today

Links:

Safe content inspection for MS Teams

Safe content inspection for webex

Categories
Announcement space management webex guides

Announcing Webex Spaces Management

As the growth in adoption of Webex keeps growing, so too is the necessity for clear visibility and control over the Spaces.

Companies can have hundreds, if not thousands of Spaces that go unsupervised of who are its members, whether it’s still active, what is the sensitivity level of the content , what is the content category/topic discussed: whether they have external members and from which domain.

It becomes necessary to obtain quick and actionable information on the platform in order to maintain order and prevent issues like data leakage or any other compliance breaches.

The second requirement is for companies that need to comply with data retention. While Webex offers an identical retention policy to all company data, many companies need to set specific retention policies to specific Spaces based on business needs.

Companies need a solution to set granular policies to Webex Teams based on a specific criteria like tags, AD groups, classification or last activity date. Tag gives a flexible way to classify Spaces to topics such as customer names, compliance risk, projects etc.

To address some of these needs AGAT has been offering for some time the ability to control which users/groups can create Spaces and which groups/users can add members to Spaces.

The new Webex Space Management release extends the tool even more, to manage Spaces and retention with 2 modules:

  • Space Operations
  • Retention Policy Engine
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What is each one of them about?

Data Retention Policies

Compliance and internal regulations often require data retention policies. Those usually indicate that after a certain amount of days, data needs to be fully erased. Policies like GDPR require data retention policies.

A common example is companies that need to erase employee or customer data on request or automatically. Also financial firms are usually required to do the same.

Data retention minimizes the risk of a breach or compliance events as less data is exposed in the cloud

Space Management

Webex Teams deployments tenants can sometimes become very large in the number of users and Spaces. Company management and compliance teams need visibility of all the Spaces created which is not possible out of the box.

Until this date, there hasn’t been a way of providing clear and complete insights of the number of Spaces, their members, their last activity and whether they contain external members.

Other information such as the users, group membership and external users is critical to handle both compliance and security risks.

That information can be vital in order to preserve order and prevent security breaches by allowing external users into the incorrect Spaces.

Main Capabilities

Here is a description of the main capabilities of each module: Space Operations and Retention Policy Engine

Space Operations

  • Get a list of all the Webex Spaces – Tag the Spaces for automatic policies, search and management / governance needs. For example: Finance, PII. Tags can be added as needed
  • Add or remove users from Spaces without being a member of the Space
  • Delete Space with all of its content 
  • Block Spaces to prevent any new content but leave existing content accessible 
  • Perform advanced search using multiple parameters:
  • Title
  • Tags
  • Active Directory group members,
  • Scope (internal/external) 
  • Specific external domain members
  • Type (Space/Direct message)
  • Last activity period Space Webex classification 

Retention Policy Engine 

The Retention Policy engine allows the company to set multiple condition for setting retention period based on the following parameters:

  • Tags (set in the Space Management)
  • Active Directory Groups
  • Last activity date. For example, Spaces that have been inactive last 30 days.
  • Scope – whether a Space contains external users.
  • Classification

In addition manual retention period can override the automatic policies.

Contact Us for a Free Demo Today

Categories
Announcement Education webex guides

Announcing Webex Teams Advanced Controls for Education

AGAT software introduces new Ethical Wall capabilities for Webex (Teams & Meetings) oriented to educational institutions with the label “Webex Teams Advanced Controls for Education”

By leveraging all the power of the Ethical Wall, SphereShield by AGAT is able to offer unique capabilities that suit requests from educational institutions using Webex Teams or MS Teams.

Having Webex Teams offering many degrees of freedom for collaboration and communication can be very useful sometimes, however, there are numerous cases where compliance, security and institutional protocols demand tighter controls and options.

Webex Teams Advanced Controls for Education was created following the requests of expert educators and IT professionals in the education industry. The main goals of this product are to adapt Webex Teams to the most rigorous security and code of conduct requirements and to improve the ongoing communications by providing a safe and reliable environment for both teachers and students.


The list of features explained for Webex Teams Advanced Controls for Education:

🔴Block students from communicating between grades
For example, a 7th grade student communicating with a 4th grade student.

🔴Make sure a teacher is present in every communication

Prevent student-only Spaces. Keep the organization protocols and safety.

🔴Automatically assign moderator role for the Teachers
Just as in the classroom. Avoid uncomfortable situations with students can remove a teacher 

🔴Control who can create Spaces
Allow only selected certain ActiveDirectory group members of the School faculty to create Spaces. Avoid undesired Spaces

🔴Block students from communicating with external users. Even block external users from adding a student to their Space
Restrict all communications outside of the school domain

🔴Control who can add participants to a space
Allow only teachers to add users to a space

🔴Lock down a Space that doesn’t have a teacher
No further communication will be allowed into existing spaces that are not aligned with new policies without losing the content

🔴 Automatically add global moderator to every space
Handle situations in which a space is left without a teacher or when a teacher has left the space. This will allow to add a replacement teacher

🔴Restrict troublemakers to communicate only with teachers.
Avoid risks of student-to-student communications with those of bad behaviour. Instead of removing them from Webex completely

🔴 Detect abusive language or use of sexual language
Inspect content using profanity filters

🔴 Detect adult / pornography / violent content in images

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A diagram of Webex Teams Advanced Control for Education Options


FAQ

Who is Webex Teams Advanced Controls for Education directed to?


Any educational institution from elementary schools to colleges, universities or online courses that use Webex Teams as their Unified Communications platform

How complicated is it to operate? Do you need a special administrator to run policies?


Webex Teams Advanced Controls for Education was designed for an easy operation, allowing less tech-savvy users to operate it with a minimal learning curve.
One or more administrators can be configured for setting policies.

What is the pricing of Webex Teams Advanced Controls for Education?


Webex Teams Advanced Controls for Education price varies by amount of users and other extra features required. On top of that, educational institutions receive special education pricing.

Is there a Demo?

Contact our sales team today and they will be able to let you interact with a Free Demo

Is this service available for Microsoft Teams and other platforms?


By the time of this announcement, SphereShield Ethical Wall for Microsoft Teams will be counting with the same features that Webex Teams Advanced Controls for Education has applied to Microsoft Teams.
We are working on integrating these new capabilities into Slack and Zoom and will announce when they are live.

 

 

AGAT Software is a certified solution provider for Cisco Webex Teams and Meetings

To learn about SphereShield Ethical Wall for Webex Teams and meetings click here