Navigation: What is sentiment analysis? Why is sentiment analysis important? What is sentiment analysis used for? How does sentiment analysis work? What is sentiment analysis? The process of analyzing call recordings and chat to determine whether the underlying emotions are positive, negative, or neutral is the definition of AI sentiment analysis. In other words, sentiment […]
Get ready for Skype for Business
Microsoft recently announced that the next version of Lync would become Skype for Business.
Skype for Business is expected be released in the coming months and current Lync Server customers will be able to update from Lync Server 2013 to the new Skype for Business Server in their datacenters. The transition does not require any new hardware for existing users to receive the update.
Gurdeep Pall, corporate vice president for Skype, wrote in a blog post that Microsoft and Skype were bringing together the familiar experience and user love of Skype with Lync’s enterprise, security, compliance and control.
Since Microsoft acquired Skype in 2011, the software giant has invested in the transformation of business, altering the status quo with Lync, by simplifying and unifying all the different tools people use to communicate for work.
Pall added that the new Skype for Business would provide a new client experience, new server release and updates to the service in Office 365.
Skype for Business will keep all of Lync capabilities, including content sharing and telephony. It will add video calling and the Skype user directory, making it possible to call any Skype user on any device.