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Real-time DLP: Safeguarding Your Data in the Cloud and Beyond 

DLP Week 42

In an increasingly digital world, data has become one of the most valuable assets for organizations of all sizes. However, with the convenience of the cloud and the need for collaboration among external users, the risk of data breaches and leaks has grown exponentially. This is where Real-time Data Loss Prevention (DLP) comes into play, offering a powerful solution to safeguard your data, both in the cloud and beyond. 

Preventing Data Leakage in Real Time 

Real-time DLP stands as a robust shield against the unauthorized transmission of sensitive data to the cloud or external users. No longer do you need to fear your confidential information falling into the wrong hands. With this technology, you gain real-time control over what users can share, inspecting messages, files, and audio before they even leave your organization’s network. 

Data Protection, Anytime, Anywhere 

One of the key features of Real-time DLP is its ability to monitor data in motion as well as near real-time data at rest. This means that it doesn’t matter if your data is on the move or at rest in storage; it’s under constant surveillance. Your organization’s delicate information remains secure, whether it’s in transit or resting safely on your premises. 

Seamlessly Integrating DLP 

What’s more, Real-time DLP offers flexibility in terms of DLP inspection. You can choose to utilize the built-in engine for inspection or seamlessly integrate it with existing DLP infrastructures from leading vendors. This adaptability ensures that you can tailor your data protection strategy to fit your specific needs. 

Customizable File Type Control 

Real-time DLP puts the power in your hands with customizable file type control. Administrators have the ability to define which file types are allowed and which ones are blocked in real time. For instance, you can specify that only .docx and .pdf files are permitted for transmission while blocking potentially dangerous or non-compliant files such as .exe, .zip, or .rar formats. This granular control over file types adds an extra layer of security to your data, preventing potential threats from infiltrating your organization. 

Benefits of Real-time DLP 

The advantages of implementing Real-time DLP are manifold: 

  • Confidential Data Protection: Real-time DLP helps you detect and prevent the leakage of confidential data, ensuring your proprietary information remains safe from prying eyes. 
  • External User Safeguard: Sensitive data is blocked from reaching external users, reducing the risk of data breaches caused by accidental or intentional sharing. 
  • Proactive Threat Defense: By blocking file types in real time, your business is shielded from potential threats that could compromise your security. 

Conclusion 

In an age where data breaches and leaks are on the rise, safeguarding your organization’s sensitive information is of paramount importance. Real-time DLP emerges as a formidable ally in this ongoing battle, providing the means to prevent data loss in the cloud and beyond. Whether you’re concerned about data in motion, data at rest, or the types of files your users can transmit, Real-time DLP gives you the control and protection you need to keep your data secure in today’s digital landscape. 

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Microsoft TeamsL: DLP Limitations

If you’re looking for additional software protection, this video blog is a great resource.

Microsoft Data Loss Prevention is feature-rich and widely used. We’re not talking about Microsoft’s Data Loss Prevention add-on for Microsoft Teams for the first time. When your business users are guests in another company tenancy, their data is not reviewed. As a visitor, an employee from business A interacts with an employee from company B.

While a visitor at business B, an employee from company A will be able to transmit messages or files that violate the company’s DLP without any restrictions. When your company’s users meet with other firms anonymously, MS DLP does not check the data. This implies that if a user attends an external meeting, the native Microsoft Data Loss Prevention will not be able to manage it. Although DLP infractions inside the organization are already significant, breaches to other companies will be far more damaging.

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Write us an email at: info@agatsoftware.com
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The Importance of Audio DLP for Microsoft Teams and Webex

Businesses are gradually discovering the value of being able to track audio discussions as workplace collaboration environments get more complicated. Regulators have also raised their expectations for governance and compliance standards in DLP discovery for Microsoft Teams and Webex.

Table of contents 

  1. Data Loss Prevention for written content: the tip of the iceberg
  2. The limitations of manual voice call monitoring 
  3. Compliance regulations and audio monitoring 
  4. How to effectively apply Audio DLP for Microsoft Teams and Webex

Data Loss Prevention for written content: The tip of the iceberg

Organizations today are aware that they must guard against the malicious or unintentional disclosure of sensitive information while users are using collaboration tools such as Microsoft Teams and Webex. However, many continue to make the error of concentrating solely on written material when developing a plan for compliance and surveillance of electronic communications. DLP for written communication would include preventing sensitive data from being sent to the cloud or to external users in real time as well as gaining control over what users can share.

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Despite the fact that text interactions have increased, many studies show that voice calling in Microsoft Teams and Webex continues to be the preferred way of communication for both consumers and organizations.

As a result, the majority of information exchanges take place via audio, and the figures increase even more if we take the amount of meetings held via video calls into account. In this situation, improper spoken content constitutes a serious compliance violation that can be avoided when the audio transcript stream is inspected by the Data Loss Prevention engine during conversation.

Relevant feedback is provided in real-time whenever a compliance issue is detected.

The limitations of manual voice call monitoring

Currently, personally evaluating random voice calls in MS Teams and Webex excerpts is the most thorough method of voice call monitoring.

This antiquated method makes audio reviews challenging and unreliable. First off, the proportion of communications that can be examined in this way is too low to be meaningful, frequently lacks context, and as a result, the majority of the risk is not documented. Secondly, manual reviewing requires a lot of time and effort.

Employees who act inappropriately turn to phone calls because they are aware that emails and instant messages are being monitored. Even they are aware that this is a compliance blindspot.

Compliance regulations and audio monitoring 

Businesses are being urged by regulators to upgrade their voice data inspection processes. Because of this, businesses follow sophisticated governance and compliance frameworks. Audio communication monitoring is becoming more and more popular, particularly for businesses in highly regulated industries like finance and healthcare.

One crucial aspect of overall compliance with MiFID, for instance, is the periodic monitoring and recording of every client call when they place orders or conduct transactions (legislation for financial services providers within the European Union).

Another illustration is the Financial Conduct Authority (FCA) of the United Kingdom, which has reaffirmed the requirement for firms to record all audio and video interactions, regardless of source or technology, with a focus on home offices and hybrid workplaces.

Call recording and surveillance regulations that apply to regular voice calls, emails, IM, and other electronic communications, also apply to united comms platforms. 

Audio Data Loss Prevention

These realities lead us to the conclusion that manually sifting through millions of calls to find sensitive information is a bad idea. DLP software can significantly lessen the workload in this area.

With the help of AGAT’s Data Loss Prevention for Webex and MS Teams, words are recognized and conversational context, sentence structure, and keywords are examined. In this manner, the DLP engine can identify the sharing of sensitive data.

Because AGAT’s DLP solution for MS Teams and Webex operates in real-time, it is able to do more than just automatically analyze audio; it can also identify issues right away and notify the user of policy rules using feedback popups.

See how it works:

In order for businesses to comply with required risk assessments, conduct audits, and provide staff training, the Data Loss Prevention for Webex detects policy violations after the meeting and notifies users of DLP events.

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Businesses may ensure that their staff members are following best practices by using powerful speech analytics tools like AGAT’s DLP, which allows them to keep an eye on their conduct during calls.

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