Advanced Customer
Support Chatbot
Secure, governed AI chat for your website — with humans when it matters.
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Easily embed an AI chatbot into your website or portal to deliver instant, consistent answers without disrupting the user experience.
Limit responses to approved, trusted content only, reducing hallucinations and ensuring accurate, compliant, and reliable answers.
Escalate conversations to a human agent during business hours for complex or sensitive queries needing personal support.
Capture user details and conversation context when agents are offline, ensuring no enquiries or leads are missed outside business hours.
Automatically generate concise summaries for every chat session to support follow-ups, reporting, and operational visibility.
Yes, users can switch to a live agent during business hours.
Users can submit a contact request for follow-up.
Yes, all responses are governed and limited to approved knowledge sources.
